ProHealth Clinic ("we," "our," or "us") is committed to protecting the privacy and security of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website and related digital services.
This policy applies to information collected through our website and online communications. It does not replace our formal HIPAA Notice of Privacy Practices provided to patients during in-person registration.
ProHealth Clinic complies with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and all applicable federal and Pennsylvania state privacy laws.
We implement administrative, technical, and physical safeguards to protect:
All electronic systems used for storing or transmitting patient data are encrypted and secured in accordance with HIPAA Security Rule standards.
A. Information Collected Through Website Forms
We collect only the information necessary to respond to your request or schedule services. This may include:
We do not request sensitive medical diagnoses, Social Security numbers, insurance numbers, or detailed medical history through unsecured website forms. If medical information must be shared, we direct patients to secure, HIPAA-compliant communication channels.
B. Automatically Collected Information
When you visit our website, certain non-medical technical information may be automatically collected, including:
This information is used solely for website performance, security monitoring, and analytics purposes.
We use collected information to:
We do not use website-submitted information for marketing unrelated third-party services.
ProHealth Clinic does not:
We only disclose information when:
All vendors handling protected health information are required to sign Business Associate Agreements (BAAs) in compliance with HIPAA regulations.
We maintain strict security protocols including:
Access to patient information is limited to authorized personnel who require it for legitimate healthcare operations.
Our telemedicine services are conducted through HIPAA-compliant platforms that use encrypted communication channels.
While we take extensive precautions to secure electronic communications, patients should be aware that no internet transmission is 100% guaranteed secure. We encourage patients to avoid sending sensitive medical details through unsecured email.
Our website may use cookies to:
Cookies do not collect medical records or sensitive health information. Users may adjust browser settings to decline cookies if desired.
Under HIPAA and applicable state laws, patients have the right to:
To exercise your rights, please contact our office directly.
We retain personal and medical information in accordance with:
Website inquiry data is retained only as long as necessary to fulfill the purpose of the request.
Our services include pediatric care; however, website form submissions for minors must be completed by a parent or legal guardian.
We do not knowingly collect personal information from children without parental consent.
Our website may contain links to external websites. ProHealth Clinic is not responsible for the privacy practices of third-party websites. We encourage users to review external privacy policies independently.
We reserve the right to update this Privacy Policy at any time to reflect changes in regulations, technology, or clinic practices.
Updates will be posted on this page with a revised effective date.
If you have questions regarding this Privacy Policy or wish to request information about how your data is used, please contact:
2846 Knights Road, Suite B, Bensalem, PA 19020
You may also request a copy of our full HIPAA Notice of Privacy Practices during your visit.